Privacy Policy

1. Information We Collect

We collect different types of information, including:

1.1. Personal Information

When you interact with us, we may collect the following personal details:

• Name

• Email address

• Phone number (if provided)

• Company name

• Payment information (for purchases or services)

• Any other information you provide when filling out forms, contacting support, or signing up for services

1.2. Automatically Collected Information

When you visit our website, we automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited and time spent on our site

• Referral source (how you found us)

• Cookies and tracking technologies (see Section 6 for details)

1.3. Third-Party Information

We may receive information about you from third-party platforms if you engage with our content through external services like social media or analytics providers.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage services – Processing your inquiries, purchases, or account setup.

• To improve user experience – Analyzing website performance, optimizing content, and enhancing functionality.

• To communicate with you – Sending updates, service notifications, newsletters, and promotional offers (with consent).

• To process payments – Using secure third-party payment processors to complete transactions.

• To comply with legal obligations – Responding to law enforcement requests, legal claims, or regulatory requirements.

• To prevent fraud and enhance security – Detecting and mitigating unauthorized activities or cyber threats.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

3.1. Service Providers & Business Partners

We work with third-party vendors, including:

• Payment processors

• Website analytics providers

• Customer support platforms

• Marketing & email services

These third parties are contractually obligated to handle your data securely and only for the specified purposes.

3.2. Legal Requirements

We may disclose personal information if required by law, court order, or regulatory authorities. We also reserve the right to disclose information to protect our legal rights, investigate suspected fraud, and enforce our policies.

3.3. Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity, subject to the same privacy protections. In such cases, we will notify affected users of any significant changes.

4. Data Retention & Security

4.1. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

4.2. Security Measures

We implement industry-standard security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access or disclosure. However, no method of transmission over the Internet is 100% secure. You acknowledge and accept that we cannot guarantee absolute security, and you use our services at your own risk.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access & Correction – Request a copy of your data or correct inaccurate information.

• Opt-Out of Marketing – Unsubscribe from promotional emails at any time.

• Data Deletion – Request deletion of your personal information, subject to legal requirements.

• Restrict Processing – Limit how we use your information in certain cases.

• Data Portability – Receive your data in a structured, machine-readable format.

To exercise these rights, contact us at hello@joinxbs.com.

6. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

Types of Cookies We Use:

• Essential Cookies – Necessary for site functionality.

• Analytics Cookies – Track usage patterns and website performance.

• Marketing Cookies – Help deliver personalized advertisements.

By using our website, you consent to the use of cookies unless you disable them.

7. Third-Party Links & Services

Our website may contain links to third-party sites. We are not responsible for their privacy policies or content. We recommend reviewing their privacy terms before engaging with external platforms.

8. International Data Transfers

If you are accessing our website from outside the United States, be aware that your information may be transferred and stored in countries with different data protection laws. By using our services, you consent to these transfers and acknowledge that foreign governments may have different levels of access to your data.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated Effective Date. If significant changes occur, we will notify users through email or website notifications. Your continued use of our services after updates constitutes acceptance of the revised policy.

Last Updated: March 1st, 2025